Refund & Returns Policy
Please read the below terms in order to understand our refund policy.
All payments made in advance against Online Consultation are subject to NON REFUND.
Resceduling By Patient
You can reschedule your appointment using easy appointment app, based on the available slots of desired doctor.
Cancelation By Patient
In case of cancelation by patient before 24 hour, your full amount will be credited to EASY APP WALLET which can be utilized later to avail services on EASY APP platform.
Cancelation By Doctor
In case of cancelation by doctor, your full amount will be credited to EASY APP WALLET which can be utilized later to avail services on EASY APP platform.
If the Doctor has missed an appointment that was scheduled on the respective timeslot for which you have paid, the patient can email at firstname.lastname@example.org to lodge a refund request against the appointment where the doctor was not available. After receiving the refund request, the case will be sent for verification which is a process of 3 working days. You will be notified via Email/Sms/Call about your refund status.
+92 333 1234 567